At Furniture Sales Store, we understand that your new furniture isn’t just another purchase – it’s the next chapter in your home’s story. That’s why we’ve designed our delivery process to be as comfortable and reliable as our furniture collections. Whether you’re furnishing a cozy bedroom with our bunk beds or upgrading your living room with elegant loveseats and ottomans, we’ll ensure your pieces arrive safely and on time.

Global Reach with Local Care: While we ship worldwide (excluding some Asian and remote regions), we maintain the personal touch of our Colorado Springs roots. Every order is handled with the same care we’d give our neighbors.

Your Delivery Options

Standard Shipping: Fast & Trackable

For customers who want their furniture as quickly as possible, we offer our premium Standard Shipping service:

  • Carriers: DHL or FedEx
  • Processing Time: 1-2 business days
  • Delivery Time: 10-15 business days after dispatch
  • Cost: $12.95 flat rate
  • Features: Real-time tracking, signature required for delivery

Free Shipping: Budget-Friendly Convenience

For orders over $50, we’re pleased to offer completely free shipping:

  • Carrier: EMS
  • Processing Time: 1-2 business days
  • Delivery Time: 15-25 business days after dispatch
  • Cost: FREE for qualifying orders
  • Features: Basic tracking, delivery to your doorstep

What to Expect After You Order

  1. Order Confirmation: You’ll receive an email confirmation immediately after placing your order with all the details.
  2. Processing: Our Colorado team prepares your items for shipment within 1-2 business days.
  3. Shipping Notification: When your order ships, we’ll send tracking information so you can follow your furniture’s journey.
  4. Delivery: Our carriers will deliver your items right to your door. For larger items, we recommend having someone available to assist.

International Customers: Please note that delivery times may vary slightly depending on your country’s customs procedures. Some regions may have additional import duties or taxes that are the responsibility of the recipient.

Our Hassle-Free Return Policy

We stand behind every piece we sell. If you’re not completely satisfied with your purchase:

  • Return Window: 15 days from delivery date
  • Condition: Items must be in original, unused condition
  • Process: Contact our customer service at [email protected] to initiate a return
  • Refunds: Processed within 3-5 business days after we receive the returned item

Why Customers Trust Our Delivery Service

Thousands of customers across North America and Europe have transformed their homes with Furniture Sales Store because:

  • Reliable Carriers: We partner with world-class shipping providers (DHL, FedEx, EMS) with proven track records
  • Careful Packaging: Each item is professionally packed to prevent damage during transit
  • Transparent Communication: You’ll receive updates at every stage of the delivery process
  • Colorado-Based Support: Our customer service team is available to answer any delivery questions

Ready to bring affordable luxury to your home? Browse our collections today and experience the Furniture Sales Store difference – where quality furniture meets exceptional service.

The Furniture Sales Store Team
539 Clover Drive, Colorado Springs, CO 80903
Questions? Email us at [email protected]